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Amazon • Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Role & seniority: 3p Team Leader; supervisory/lead role overseeing Inbound or Outbound FC operations; responsible for resourcing, coaching, and performance management.
Stack/tools: Microsoft Office (Outlook, Word, Excel); data tracking and reporting as part of continuous improvement.
Supervise day-to-day operations, ensuring safety, quality, and member experience; set and clarify departmental requirements; foster teamwork and open communication.
Track production metrics, drive continuous improvement, and report to management; mentor, train, and develop staff; recognize performance and address poor performance.
Coordinate with HR, Facilities, Safety, and IT to secure resources; implement improvements in equipment/methods; ensure accurate time-card review and payroll processes.
1+ year experience with computers and Microsoft Office (Outlook, Word, Excel)
High school or equivalent diploma
Ability to lift up to 49 pounds, stand/walk up to 12 hours, and perform physical tasks; flexible to work 40 hours/week with overtime as needed
Prior experience in warehouse/FC leadership roles
Additional computer proficiency or relevant certifications
Familiarity with safety procedures and incident documentation
UAE National with family book
40 hours/week with overtime as required; flexible schedule including weekends, nights, holidays; extended hours and s
Description
As a 3p Team Leader, you’ll strive to plan beyond your own needs, ensuring the sufficient resourcing of your function. This will include identifying training needs, staying on top of absence & performance management, as well as coaching and continuous monitoring of your department to engender a greater culture of productivity. Supervising day-to-day activities with responsibility for the overall safety, quality and performance and member experience of either Inbound or Outbound FC operations; Setting and clarifying departmental requirements and expectations while creating an environment of teamwork, collaboration and open communication; Understanding safety procedures, ensuring safe working practices and documenting accidents/incidents timely; Prioritizing appropriately meeting deadlines; Exhibiting professional behavior while coping well with ambiguity and change; Driving results and approaching obstacles proactively; Ensuring company policies are communicated and enforced consistently; Sourcing and nurturing ideas and rolling them into the creation of improvement plans; Taking proactive steps to ensure that best practices are shared across all departments, shifts and within the entire organization; Working closely with (HR, Facilities, Safety and IT) to build and secure support and resources for projects and initiatives; Tracking production metrics and utilizing data to develop strategies for continuous improvement and reporting to management; Assisting with the establishment of long-term operational strategic plans; Mentoring, providing training and development to optimize performance, creating organizational depth and individual growth; Recognizing top performance, coaching and progressive discipline for poor performance; Proposing and implementing improvements in equipment and processing methods; Conducting time-card review daily and weekly to ensure pay accuracy; Performing other duties with flexibility as assigned, rotating to other shifts/departments and working extended hours and holidays as needed including an expectation to arrive at least 30 minutes early and remaining at least 30 minutes at end of shift to complete pass downs, reports and time-card reviews.
Basic Qualifications
1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience High school or equivalent diploma Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach Work 40 hours/week, and overtime as required Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Are 18 years of age or older UAE National with family book
Preferred Qualifications
Experience with computers and Microsoft Office products and applications
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