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Southeast New Mexico College • Carlsbad, New Mexico, United States
Role & seniority: Testing Center/Administrative Support Staff, Non-Exempt, Level Five
Location & work type: Carlsbad, New Mexico; on-site; fluctuating schedule; full/part-time status not specified
Stack/tools: Microsoft Office (Word, Excel, PowerPoint, Access); scantron and testing equipment; computer software for score transcripts; general office machines; telephone system
Proctor exams (e.g., SENMC BIOL 2210/2225, CDL TABE), manage paper-based exams and accommodations, recruit/maintain backup proctors
Administrative/testing-center duties (respond to email/voicemail, prepare and track Testing Payment Summary Forms, scan and email completed forms, assist day-to-day Testing Center procedures)
Maintain testing environment (cleaning/ upkeep of testing room and waiting area, maintain supplies, update workstations)
Strong written and oral communication
Ability to interpret test scores and manage test security
Independent work → team collaboration
Clerical/administrative experience; confidentiality and discretion
Customer service oriented
Proficiency with Microsoft Office; familiarity with office machines and phone system
Prior experience in testing centers or similar environments
Experience with score reporting software and scanning technology
Education/experience requirement: High School diploma or GED plus one year relevant experience (or approved equivalency)
Required: High School diploma or GED certificate with one (1) year of professional experience directly related to the standard duties as outlined
Equivalency: Any combination of education, training, and/or experience as approved by Human Resources.
FLSA Status: Non-Exempt
Level: Five (5)
Background
Located in Carlsbad, New Mexico, Southeast New Mexico College (SENMC) is a newly independent public community college accredited by the Higher Learning
Commission. A proud Hispanic Serving Institution, it awards certificates and associate degrees that serve the needs of its region and prepare students to transfer to programs at other colleges or universities. SENMC offers Early College and Dual Credit programs in collaboration with local high schools.
Southeast New Mexico College enjoys the strong support of its community, and has been awarded several grants, which include $11.7 million from the U.S. Department of Energy and several multimillion-dollar grants from the U.S. Department of Education for student support.
The college’s diverse employee pool includes 38 full time faculty, 69 adjunct faculty, and 102 staff members. SENMC offers a generous benefits package which includes medical, dental, retirement, and college tuition reimbursement. More information on SENMC can be obtained from its website at https://senmc.edu.
Purpose And Scope
Under general supervision provides information and registration materials on various national tests and assists in test administration including the ordering, maintenance and security of test materials.
Duties And Responsibilities
Knowledge, Skills, And Abilities
Demonstrate written and oral communication skills. Technical knowledge is used for test score interpretation and using an array of equipment from scantron machines to computer software for the generation of the generation of score transcripts, broad knowledge of test security. Demonstrate ability to work independently and as a team. Some clerical or administrative experience. Familiarity with Microsoft Office software (Word, Access, Excel, PowerPoint) Knowledge of general office machines and telephone system. Ability and willingness to work cooperatively with others. High degree of discretion dealing with confidential information. Excellent customer service skills.
Affirmative Action Statement
SENMC is an Equal Opportunity/Affirmative Action employer dedicated to excellence through diversity and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, military or veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.
Work Environment And Physical Demand
Reach and grasp objects Stoop, bend, kneel, crouch, or crawl Use of video display terminal Use of manual dexterity and fine motor skills Communicate information orally and in writing Receive and understand information through oral and written communication Proofread and check documents for accuracy Work a fluctuating work schedule
Performing the essential functions of this position requires the use of a computer throughout most of the workday, the ability to navigate a typical office environment, significant amounts of interpersonal interaction including oral and written communication, and the ability to keep track of multiple tasks, projects, deadlines, information sources and business processes. This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.