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Cognizant • Japan
Salary: 530-0011, Japa
Role & seniority: Senior Test Lead (正社員) overseeing QA/testing for a large insurance program; Japan-focused stakeholder leadership.
Stack/tools: Fujitsu-mainframe testing and migration; test automation frameworks (Selenium, UFT, Tosca); test governance artifacts in Rally; GenAI tools for intelligent test generation and defect analysis; policy admin, claims, underwriting, and CRM applications; onshore/offshore delivery coordination.
Lead testing strategy and execution across core insurance applications (policy, claims, underwriting, customer engagement).
Identify testing transformation opportunities and define a roadmap to raise testing maturity (automation, data/environment governance, AI-driven quality).
Drive innovation and automation (including GenAI) and coordinate global (onshore/offshore) teams with Japan-specific governance and regulatory alignment.
12+ years in QA/testing; at least 5 years with Japanese customers on large programs; hands-on mainframe testing and migration experience.
End-to-end testing leadership for complex insurance apps (policy, claims, underwriting, CRM); multi-track program management (Dead Code Removal, Online, Integration, System, Regression, Production Parallel).
Artifact governance (Rally), quality standards compliance; senior stakeholder management in Japanese context; native-level Japanese (JLPT N1/N2 preferred).
Experience with Fujitsu-mainframe testing; test
Work Style: Client Office
Closest Station name: Osaka, 3-1 Ofukacho, Kita-Ku
Client Address: Osaka, 3-1 Ofukacho, Kita-Ku, Osaka 530-0011, Japan.
Overview
We are seeking a solution to strengthen testing across the client’s P&C insurance ecosystem, which includes policy administration, claims processing, underwriting systems, and customer engagement platforms.
The Test Lead will be responsible for engaging with client stakeholders, identifying testing needs through strategic discussions, and enabling collaborative support from both offshore and onshore teams.
A critical aspect of this role is to identify areas for testing transformation, lead discussions with customer stakeholders, and define and drive a roadmap to implement transformation initiatives and elevate testing maturity across the program.
Key responsibilities include identifying risks and challenges, designing comprehensive and scalable test strategies, and developing reusable implementation plans that align with business goals, regulatory requirements, and modernization objectives.
Roles and Responsibilities Strategic Test Leadership
Testing Transformation & Maturity
Identify high-impact areas for testing transformation, such as test environment and data management, automation, and governance.
Lead stakeholder discussions to align transformation goals with business priorities.
Define and execute a roadmap to implement transformation initiatives, leveraging industry best practices and internal maturity assessments.
Drive testing maturity through phased improvements in automation, process standardization, and AI-led quality engineering.
Innovation & Automation
Drive test automation initiatives to improve efficiency, coverage, and speed.
Champion the adoption of GenAI in the testing lifecycle for intelligent test case generation, defect prediction, and reporting.
Global Team Coordination
Interface with offshore and onshore teams, ensuring alignment with Japan-specific business and regulatory needs.
Facilitate seamless collaboration across geographies to support testing activities and knowledge sharing.
Governance & Communication
Manage stakeholder communications, ensuring transparency and timely updates on test progress, risks, and outcomes.
Oversee governance functions, including test planning, reporting, and compliance tracking.
Operational Excellence
Ensure SLA adherence across all testing deliverables and environments.
Implement proactive problem management to address recurring issues and improve system stability.
People Management
Lead and mentor the testing team, managing attendance, performance evaluations, and career development.
Foster a culture of quality, accountability, and continuous improvement.
12+ years in QA/testing roles, with at least 5 years in Japan handling Japanese customers for large scale programs, Hands on experience in handling Mainframe testing and migration projects programs.
Define and own the end-to-end testing strategy for Fujitsu-to-IBM Mainframe migration.
Manage multiple testing tracks: Dead Code Removal, Online, Integration, System, Regression, and Production Parallel.
Ensure artifact governance in Rally and compliance with quality standards.
Coordinate with Japanese geography stakeholders and customers, ensuring cultural and communication alignment.
Drive integration and migration project planning, risk mitigation, and delivery.
Provide leadership across multi-track programs, balancing timelines, and dependencies.
Mentor team members and resolve escalations
Experience working with global or Japan based insurers
Proven experience in leading end-to-end testing for complex insurance applications—policy, claims, underwriting, CRM.
Strong expertise in Fujitsu-Mainframe testing skills, test automation frameworks (e.g., Selenium, UFT, Tosca) and familiarity with GenAI tools for intelligent test case generation and defect analysis.
Native-level Japanese for stakeholder communication and documentation
JLPT N1/N2 certification preferred
Experience in Japanese business etiquette and client interfacing
職務レベル シニアレベル 雇用形態 正社員 職務タイプ 品質管理 業種 ITサービス・ITコンサルティング、保険業