Customer Quality Engineer
MAHLE • Námestovo, Region of Žilina, Slovakia
Role & seniority
- Quality/Process Specialist (entry to early-career), ~1 year field experience; MAHLE environment
Stack/tools
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SAP (complaint processing, data handling)
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8D problem-solving, APQP/PPAP, control plans
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Quality management tools and methods; work instructions/procedures
Top 3 responsibilities
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Prepare and manage 8D reports, coordinate sorting activities, approve incurred costs
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Oversee complaint processing in SAP and ensure timely resolution
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Develop and approve control plans aligned with customer and internal requirements (APQP/PPAP)
Must-have skills
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University degree in a relevant field or equivalent industry experience
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~1 year field experience; in-depth knowledge of APQP/PPAP and quality tools
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Understanding of automotive production quality
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Excellent interpersonal/communication skills; ability to manage priorities
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Fluent English
Nice-to-haves
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Experience with SAP in a quality context
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Experience organizing customer-specific audits
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Exposure to cross-functional teamwork and process improvement
Location & work type
- Hybrid work model; international environment within a large corporate group (MAHLE)
Full Description
Your Contribution
Prepare and manage 8D reports, including coordination of sorting activities and approval of incurred costs Oversee complaint processing in SAP and ensure timely resolution Develop and approve control plans in alignment with customer and internal requirements Fulfill tasks related to APQP and PPAP procedures throughout the product lifecycle Monitor and analyze customer satisfaction metrics and feedback Lead initiatives to reduce production nonconformities and improve process stability Organize and conduct customer-specific audits, ensuring full compliance Create and update work instructions and procedures based on internal company standards
Your Experience & Qualifications
University degree in relevant subject or industry experience 1 year of field experience In-depth knowledge of quality management control tools and methods (APQP, PPAP) Good understanding of production quality in automotive industry Excellent interpersonal and communication skills & ability to manage priorities Fluent in English
Our Offer We will provide a collaborative environment working on exciting assignments, along with ongoing personal & career development opportunities.
Some of our benefits are
An attractive salary package Work in an international and intercultural environment for a large group Continuous learning Hybrid working model
In addition to working on a great team, we encourage you to reach your full potential. Exciting assignments and personalized support for your career are available to you. We encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles! After receiving your online application, the interview process will typically be, a screening call followed by Personal Interview(s). For more information about MAHLE and what a career with us looks like for you, click here. and to learn more about our foundation owned technology group click here. #DiversityMatters is diverse – and we see that as a great advantage! We welcome applications with diverse experiences, backgrounds, and identities. We will contact only selected candidates. Please submit your CV in English. Do you have any questions? SLAVKA.PAVLIKOVA@MAHLE.COM