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Salesforce Consumer Goods QA- Senior Associate

PWC Bengaluru, Karnataka, India

onsitefull-time
Posted Feb 17, 2026

Role & seniority: Senior Associate, Salesforce Consulting Generalist at PwC

Stack/tools: Salesforce applications; broad consulting toolkit; Agile methodologies; JIRA, Confluence, Azure DevOps; data interpretation and client training/support

Top 3 responsibilities

  • Analyze client needs and implement Salesforce-based software solutions to meet strategic objectives

  • Provide training and ongoing support to ensure effective utilization and adoption

  • Build and manage client relationships, drive quality delivery, and navigate ambiguity to achieve outcomes

Must-have skills

  • Broad Salesforce expertise across applications; strong analytical and problem-solving abilities

  • Excellent stakeholder communication, ability to work independently and with cross-functional teams

  • Ability to interpret data, understand business context, and translate into actionable recommendations

Nice-to-haves

  • Experience with Consumer Goods Cloud or related CG processes (e.g., TPM, retail execution, promotions)

  • Familiarity with Agile tools and processes; track record of delivering in complex, evolving environments

  • Location & work type: Full-time role; location not specified; emphasis on client-facing consulting with potential travel as needed

Full Description

Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Job Title – Consumer Goods (CG) QA Engineer / Senior QA Experience – 4 Yrs – 8 Yrs Employment Type – Full Time Qualification – B.E./ B.Tech / MCA (Full Time) Summary: We are seeking a detail-oriented and experienced Consumer Goods (CG) QA professional to join our team. The ideal candidate will be responsible for ensuring the quality and reliability of Consumer Goods Cloud implementations, trade promotion management, retail execution, and related integrations. This role involves working closely with developers, business analysts, product owners, and business stakeholders to understand functional requirements and ensure comprehensive testing coverage across CG processes. Key Responsibilities: · Test Planning and Design: Collaborate with business analysts and developers to understand CG functional requirements including TPM, retail execution, distributor management, and claims processing. Create detailed test plans, test scenarios, and test cases aligned to business processes. Design and develop test scripts for functional, system, integration, regression, and user acceptance testing. · Test Execution: Execute test cases for Consumer Goods Cloud applications, custom developments, and third-party integrations. Perform end-to-end testing across TPM lifecycle, promotions, pricing, order management, claims, and settlement processes. Validate data flows between CG systems and integrated platforms (ERP, DMS, POS, etc.). Identify, document, and track defects using appropriate tools and ensure timely resolution. Perform regression testing to ensure existing CG functionalities are unaffected by new changes. Support mobile testing for retail execution applications (iOS and Android). · Collaboration and Communication: Work closely with cross-functional teams to ensure quality throughout the software development lifecycle. Participate in requirement walkthroughs, grooming sessions, sprint planning, and daily stand-ups. Provide regular status updates, defect reports, and quality metrics to stakeholders. Coordinate and support UAT with business users. · Continuous Improvement: Stay up to date with Consumer Goods Cloud enhancements and industry best practices. Recommend and implement improvements to QA processes, automation frameworks, and testing tools. Contribute to test automation initiatives where applicable. Qualifications: · Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. · Experience: 4+ years of experience in QA with exposure to Consumer Goods Cloud / Trade Promotion Management / Retail Execution solutions. Experience in functional, integration, and regression testing within CG domain. Understanding of CG business processes including promotions, pricing, claims, settlements, distributor management, and retail execution. Experience in mobile testing (iOS and Android) for field sales applications. Familiarity with Agile methodologies and tools like JIRA, Confluence, ADO, etc. · Skills: Strong understanding of Consumer Goods business processes. Excellent analytical and problem-solving skills. Strong attention to detail and commitment to quality. Ability to work independently and collaboratively within cross-functional teams. Effective verbal and written communication skills. Travel Requirements Job Posting End Date Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We’ll help you grow your skills through challenging, meaningful work so you can go further.

Salesforce CloudQuality AssuranceTest PlanningTest ExecutionIntegration TestingRegression TestingUser Acceptance TestingTrade Promotion ManagementRetail ExecutionMobile TestingAgileJIRAConfluenceADOAnalytical SkillsProblem Solvingmulti-location

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