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Capgemini • Bengaluru, Karnataka, India
Role & seniority
Stack/tools
ServiceNow ITAM module and ServiceNow portal
Testing methodologies: SDLC, Agile, system/acceptance/black-box testing
Test artifacts: test plans, test cases, scripts, data sheets, scenarios
Automation testing initiatives (support)
Top 3 responsibilities
Develop and execute test plans, cases, scripts, data sheets, and scenarios
Validate ITAM and portal functionalities across UAT, SIT, and technical testing; identify gaps, raise defects, maintain logs, provide test evidence
Analyze release dependencies, highlight risks/issues, and support automation testing per standards
Must-have skills
4–6 years’ experience in ServiceNow testing (ITAM module)
Experience testing ServiceNow including the ServiceNow portal
Strong understanding of SDLC, Agile, and testing concepts (system, acceptance, black-box)
Ability to create and execute test plans aligned with project timelines
Nice-to-haves
Experience supporting or implementing automation testing initiatives
Familiarity with validating across multiple business processes and managing risk/query logs
Location & work type
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role
Develop and execute test plans, test cases, scripts, data sheets, and scenarios. Validate ITAM and portal functionalities across multiple business processes (UAT, SIT, technical testing). Identify gaps in specifications, raise defects, maintain risk and query logs, and provide test evidence. Support automation testing initiatives and follow established testing standards. Analyze dependencies across releases and highlight risks or issues.
Your Profile 4-6 Years of Experience in ServiceNow Testing under ITAM module Experience testing ServiceNow, including the ServiceNow portal. Strong understanding of SDLC, Agile, and testing concepts (system testing, acceptance testing, black-box testing). Ability to create and execute test plans aligned with project timelines. What you'll love about working here You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.Make it real | www.capgemini.com