Full Description

Job Title: Quality Assurance Engineer/Tester

Location: Remote

Summary: We are seeking a dedicated Salesforce Quality Assurance Engineer/Tester to support the development and delivery Next Gen Salesforce CRM solution, a critical modernized recruiting and accessions platform for the customers. You will develop and execute comprehensive test plans, ensure the quality, functionality, and performance of the Salesforce-based system, and contribute to delivering a reliable, compliant, and user-focused CRM experience for military recruiting operations. This position plays a key role in maintaining high standards of software quality in a regulated federal environment, collaborating closely with developers, DevOps engineers, business analysts, and stakeholders to validate features, identify defects early, and support successful deployments.

Responsibilities

• Develop and execute test plans for the Next Gen Salesforce CRM solution, including functional, regression, integration, performance, security, and user acceptance testing across multiple releases and environments
• Design, create, and maintain detailed test cases, test scripts, and test data based on user stories, requirements, and Salesforce configuration/customization
• Perform hands-on manual and automated testing of Salesforce objects, flows, Apex code, Lightning components, integrations (e.g., MuleSoft), and custom applications within the recruiting domain
• Utilize test automation tools (e.g., Selenium, Provar, Copado Robotic Testing, Salesforce Test Automation, or similar) to build scalable automated regression suites and improve test coverage and efficiency
• Log, track, and verify defects using established defect tracking systems (e.g., Jira, Salesforce Case Management, Azure DevOps, or equivalent); collaborate with development teams to reproduce issues, prioritize fixes, and validate resolutions
• Ensure the quality, functionality, and performance of the Salesforce solution meet contractual, operational, and end-user expectations, with particular focus on data integrity, user experience for recruiters/field personnel, compliance with DoD standards, and system reliability in a FedRAMP Moderate environment
• Participate in sprint planning, daily stand-ups, sprint reviews, and retrospectives in an Agile/Scrum framework
• Conduct smoke, sanity, and exploratory testing during iterative development cycles and prior to production promotions
• Support environment management, data masking/anonymization for testing, and coordination with DevOps for deployment validation
• Contribute to test strategy documentation, traceability matrices, defect reports, and quality metrics to support audits, continuous monitoring, and compliance requirements.
• Stay current with Salesforce platform updates (e.g., new releases, security patches), testing best practices, and evolving federal compliance guidelines