Tele Sales Officer - Qanmos Trainings
Taraki • Lahore, Punjab, Pakistan
Role & seniority
- Tele Sales Officer (entry to mid-level role)
Stack/tools
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Telemarketing/phone-based sales
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Customer relationship management (CRM) and phone systems
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Knowledge of NEBOSH, IOSH, OSHA, OTHAM, Rigar and IT courses
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Basic sales scripting and lead follow-up processes
Top 3 responsibilities
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Contact potential customers by phone, deliver scripted pitches, and promote services/courses
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Handle inquiries, provide thorough course information, follow up on leads, and overcome objections
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Achieve sales targets, maintain records of sales and conversations, and ensure customer satisfaction
Must-have skills
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Proven telemarketing or sales/client service experience
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Strong negotiation, persuasion, and communication (verbal and written)
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Resilience to rejection and ability to handle objections
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Independently motivated with ability to work in a team
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Ability to manage records, follow processes, and meet deadlines
Nice-to-haves
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Bachelor’s degree in business, marketing, or related field
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1–2 years of sales/telemarketing experience
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Familiarity with sales principles, customer service practices, and relevant software
Location & work type
Location: not specified
Work type: not specified
Benefits (summary)
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Competitive salary with performance-based incentives
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Professional growth opportunities and ongoing training
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Supportive team environment
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Provident Fund and medical coverage (OPD & IPD)
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Free meal included
Full Description
This job is with Qanmos Trainings.
Job Summary
We are seeking a highly motivated and persuasive Tele Sales Officer to join our dynamic sales team. The Tele Sales Officer will be responsible for reaching out to potential customers via telephone, promoting our services, and achieving sales targets. This role requires excellent communication skills, a proactive attitude, and the ability to work in a fast-paced environment.
Key Responsibilities
Contact potential customers by phone to introduce and promote services/courses/certifications/training offerings. Deliver scripted sales pitch to persuade customers to purchase. Handle customer inquiries and provide thorough information about NEBOSH, IOSH, OSHA, OTHAM, Rigar and IT Courses. Maintain accurate records of customer details, sales, and conversations. Follow up on leads and handle objections effectively. Achieve set sales targets within deadlines. Collaborate with team members to improve sales strategies. Ensure customer satisfaction and handle complaints with professionalism. Gather feedback from customers and relay to the relevant departments. Participate in training sessions to enhance product knowledge and sales skills.
Requirements
Proven experience in telemarketing or similar sales/client service roles. Strong negotiation skills and ability to persuade and influence others. Excellent verbal and written communication skills. Ability to handle rejection and overcome sales objections. High level of motivation and resilience. Capability to work independently and as part of a team.
Qualifications
Bachelors degree in business, marketing, or related field preferred. 1-2 years of sales or telemarketing experience. Understanding of sales principles and customer service practices. Familiarity with relevant software applications and phone systems.
Benefits
Competitive salary with performance-based incentives (per admission). Opportunity for professional growth and career advancement. Supportive team environment with ongoing training. Free Meal. Provident Fund Medical (OPD & IPD)
Candidates with the right qualifications and necessary experience are encouraged to apply, contributing to our teams success and delivering exceptional service to our clients.
