Full Description

At Triple-S, we are committed to providing meaningful job experiences for Valuable People (Gente Valiosa). We strive for excellence in everything we do, from the way we work together to the way we serve our customers.

When you join Triple-S, you will be key to our efforts on delivering high-quality and affordable healthcare as well as contribute to our purpose to enable healthier lives. We serve more than 1 million consumers in Puerto Rico through our Medicare Advantage, Medicaid, Commercial, Life and Property & Casualty Businesses.

Let's build healthier communities together, join now!

Job Summary

This role will oversee a team, develop robust automation frameworks, and ensure the delivery of high-quality, compliant software solutions tailored to healthcare payor processes. They will have a passion for technology and innovation and will provide vision and domain expertise to the test team. As needed, they will be responsible for building and executing test scripts and assist and support their team as needed. This position will require knowledge of system design and regulatory solutions. Require mentoring and collaborating within the team and to assist more junior team members. This will include working cross-functionally, across teams and formulating system and approach innovation strategies. We are looking for an individual who can think nimbly and is passionate about technology.

Essential Functions

Lead the design, development, and execution of automated test scripts. This role includes being a direct contributor. Define and implement automation testing strategies, frameworks, and best practices aligned with business and technical goals. Mentor and guide QA automation team members, fostering skill development and adherence to quality standards. Collaborate with cross-functional teams (product owners, analysts, subject matter experts) to gather requirements, define test plans, and ensure test coverage. Oversee functional, end-to-end integration, regression, performance and user acceptance (UAT) testing for both existing and new functionality-features. Manage defect tracking, analysis, and resolution, support user acceptance testing. Ensure compliance with healthcare regulations. Identify and implement process improvements for increased productivity, quality and automated efficiencies. Report on test progress, quality metrics, and risk assessments.

EDUCATION

Bachelor's Degree in Computer Science or Engineering_General

Experience

Bachelor’s degree in computer science, engineering, similar technical field of study, or related practical experience. 8+ years of QA automation experience, with at least 2+ years in a lead or senior QA role. Deep understanding of healthcare payor systems and processes with 2+ years’ experience preferred.

LICENSES AND CERTIFICATIONS

None required