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🤖 15+ AI Agents working for you. Find jobs, score and update resumes, cover letter, interview questions, missing keywords, and lots more.
Capgemini • Kuala Lumpur, Kuala Lumpur, Malaysia
Role & seniority: QA/Test Engineer, 2–6 years in insurance/claims operations
Stack/tools: manual testing of claims/insurance modules; test planning; defect management; system integration testing; tools: JIRA, ALM, Azure DevOps
Analyze requirements, identify gaps, ensure alignment between business operations and system functionality
Execute manual test cases, validate business scenarios, document results and defects, collaborate with tech teams for resolution
Participate in UAT cycles, walkthrough test results with users, facilitate readiness for production deployments
2–6 years in insurance/claims operations; strong claims lifecycle/regulations knowledge
Experience writing/executing test cases, test planning, defect management
Ability to perform system integration testing and UAT support
Proficiency with JIRA, ALM, Azure DevOps; strong analytical, documentation, and communication skills
Ability to work independently and in cross-functional teams
Experience with user discussions to clarify requirements and formalize business expectations
Prior involvement in UAT facilitation and production readiness activities
Location & work type: location not specified; work type not stated
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Work closely with business teams to know insurance and claims workflows guidelines and operational processesAnalyze requirements identify process gaps and ensure smooth alignment between business operations and system functionalityHelp in day-to-day operational activities related to claims processing and issue resolution Review functional and nonfunctional requirements for clear and traceable test casesExecute manual test cases for claims and insurance modules ensuring all business scenarios are validatedDocument test results track defects and collaborate with tech teams for resolutionParticipate in UAT cycles and ensure readiness for production deploymentsConduct test result walkthroughs with users explaining findings variances and system behaviors Stakeholder Communication Collaborate with product technology QA and business operations teams to ensure high quality deliverablesProvide timely updates on test progress risks and dependenciesFacilitate user discussions clarifying requirements and formalizing business expectationsJob Description - Grade Specific 2-6 years of experience in insurance or claims operationsStrong working knowledge of insurance claims lifecycle regulations and operational workflowsHands on experience in writing and executing test cases test planning and defect managementAbility to perform system integration test and UAT supportProficiency with test management tools eg JIRA ALM Azure DevOpsStrong analytical documentation and communication skillsAbility to work both independently and in a cross functional team environmentCapgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.Make it real | www.capgemini.com