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🤖 15+ AI Agents working for you. Find jobs, score and update resumes, cover letter, interview questions, missing keywords, and lots more.
Capgemini • Kuala Lumpur, Kuala Lumpur, Malaysia
Role & seniority: QA Analyst / QA Tester (2–6 years in insurance/claims operations)
Stack/tools: Manual testing; test case design; defect management; test management tools: JIRA, ALM, Azure DevOps; UAT support
Analyze requirements, identify process gaps, ensure alignment between operations and system functionality
Execute manual test cases for claims/insurance modules; document results and defects; collaborate with tech teams
Participate in UAT cycles, ensure readiness for production; conduct test result walkthroughs with users; provide status updates
2–6 years in insurance/claims operations; knowledge of claims lifecycle and regulatory workflows
Experience writing/executing test cases, test planning, defect management
System/integration testing and UAT support; strong analytical, documentation, and communication skills
Ability to work independently and in cross-functional teams
Experience with stakeholder communication and testing coordination across product, technology, QA, and business ops
Familiarity with additional automation concepts or tools (beyond listed)
Location & work type: Location not specified; work type not specified (project-based/hybrid expectations not stated)
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Roles and ResponsibilitiesWork closely with business teams, recognise insurance and claims workflows guidelines and operational processesAnalyze requirements identify process gaps and ensure smooth alignment between business operations and system functionalitySupport day to day operational activities related to claims processing and issue resolutionExecute manual test cases for claims and insurance modules ensuring all business scenarios are validatedDocument test results track defects and collaborate with tech teams for resolutionParticipate in UAT cycles and ensure readiness for production deploymentsConduct test result walkthroughs with users explaining findings variances and system behaviorsStakeholder CommunicationCollaborate with product technology QA and business operations teams to ensure highquality deliverablesProvide timely updates on testingprogress risks and dependenciesJob Description - Grade Specific Required Skills Qualifications2 - 6 years of experience in insurance or claims operationsStrong knowledge of insurance claims lifecycle regulations and operational workflowsHands on experience in writing and executing test cases test planning and defect managementAbility to perform system testing integration testing and UAT supportProficiency with test management tools eg JIRA ALM Azure DevOpsStrong analytical documentation and communication skillsAbility to work both independently and in a crossfunctional team environmentCapgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.Make it real | www.capgemini.com