Full Description

We're changing how people shop online.

Video Commerce emerged in 2020 and has since become the most powerful way for brands to engage, inspire and convert consumers. We’re leading that transformation by partnering with some of the world’s most influential brands to make e-shopping come alive through video: interactive, expressive, and story-driven. People no longer want to browse a static grid of products. They want to see, ask, interact, connect, and buy because the experience leaves no doubt. TLDR; About the Role We’re building the future of video commerce for the world’s leading brands. Now we’re scaling our internal systems with the same ambition. We’re looking for a resourceful, tech-obsessed builder to make Bambuser run as smart as our product. We're a global team of 60+ people supporting hundreds of customers, and need to ensure our internal engine is as innovative as our product. Your job is to find workflows that are slow, manual, or unnecessarily complex and automate them using modern tools, integrations, and AI. You’ll work across every team to reduce friction, cut "busy work," and help us do more with less. This is a Hybrid role, with regular in-office days. Being physically present with the teams you're collaborating with is a big part of what makes this role work. What you’ll do Operational Architecture Sit with with teams across Finance, Customer Success, Sales, People, Product, Security, Legal, Data, and R&D to map how work gets done and identify where humans are acting as middleware between systems. Build & Integrate Design and ship automations that connect our core tech stack (Salesforce, Slack, ERP, Google Workspace, etc.). Use tools like n8n, Make, or Python to keep data flowing reliably. Smart Automation & AI Identify where LLMs or AI agents can deliver real business value (e.g., session summaries, ticket routing) and build the infrastructure to support them. Efficiency Auditing Continuously review our tool stack to reduce fragmentation and consolidate where it makes sense. Own the full loop: Find it → Design it → Build it → Ship it → Measure it. Bridge the Gaps Work side-by-side with the teams you support, translating business pain points into practical technical solutions that work in the real world. Who you are Builder Mindset You’re obsessed with making things work better. You’ve built side projects, scripts, or custom tools simply because you couldn’t ignore a broken process. Curious & Adaptable You have the humility to question what you know and the drive to learn new technologies, especially in the AI/agent space. Technically Pragmatic You understand APIs and code in Python or JavaScript. You choose the right tool for the job, whether that’s a 5-line script or a larger AI workflow. High Agency You don’t wait for instructions. You spot bottlenecks, investigate them, and propose solutions. You move fast and communicate clearly with non-technical colleagues. Good Judgment You apply AI thoughtfully, with a strong understanding of security, reliability, and GDPR. Technical Toolkit