Full Description

Sr Quality Assurance Lead

Summary CEI is seeking a QA Lead (US) who is responsible for quality execution, test strategy alignment, and day-to-day leadership across application pods. This role ensures testing excellence across functional, automation, performance, security, and UAT domains while acting as the primary onshore quality liaison to engineering and business teams.

The QA Lead works closely with offshore POD leads, AI/Automation teams, and performance engineers to deliver predictable, high quality releases.

CEI’s Solutions group provides project-based consulting services for custom application development. We focus on building custom web, mobile, integration, and related applications in the cloud. We are a Microsoft, GitHub, and AWS partner (among others). We also provide both strategy consulting and managed services for our customers. We are headquartered in Pittsburgh PA with offices in various locations including US cities, India, the US, and Spain.

Key Responsibilities Test Strategy & Quality Ownership Own test strategy and execution for assigned applications or domains. Ensure alignment with TCoE standards, metrics, and best practices. Drive quality outcomes across Functional, E2E, API, UI, Performance, and Security testing.

Onshore Leadership & Client Interaction Serve as primary onshore QA contact for Signet Product Owners and Engineering teams. Participate in sprint planning, release readiness reviews, and defect triage meetings. Communicate test progress, risks, and quality insights clearly to stakeholders.

POD & Offshore Coordination Lead and coordinate offshore QA PODs, ensuring effective handoffs and follow?the?sun execution. Review test plans, automation coverage, defect metrics, and execution results. Ensure offshore teams adhere to defined quality, security, and compliance standards.

Automation & AI Enablement Drive automation-first mindset leveraging CEI Product (AIM?FIRE) and modern test frameworks. Identify candidates for automation, self?healing scripts, and AI generated test scenarios. Collaborate with Automation and AI pods to improve coverage and reduce manual effort.

Defect & Metrics Management Own defect lifecycle management including triage, prioritization, and closure. Track and report KPIs such as defect leakage, test pass rate, coverage, and cycle time. Support command?center dashboards and drill down analytics for assigned applications.

Required Skills & Experience 10+ years of QA / Testing experience with enterprise-scale applications. Strong hands on experience with manual and automated testing practices. Proven leadership experience managing distributed QA teams. Strong understanding of Agile, CI/CD, and DevOps-aligned testing. Excellent communication skills with ability to work directly with business and engineering stakeholders.

Preferred Experience Retail, POS, eCommerce, or multi channel application testing. Experience with Playwright, Selenium, API testing tools, and performance tools. Exposure to AI driven testing platforms and test analytics.

CEI’s Solutions division is a passionate team of software experts that work daily to build custom solutions that exceed customer expectations. Our focus is on custom solutions including cloud, web, mobile, data platform, data integration, BI / AI, and more. We have experience deploying solutions on the three major clouds – Azure, AWS, and GCP. We are a Microsoft Gold Partner and AWS Advanced Tier Partner. We are a mature practice with specialized skills across user experience, business analysis, agile development, testing, and more. We love building solutions together as a team.