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Quality Assurance Supervisor

Ubiquity Global Services, Inc. Bacolod, Negros Island Region, Philippines

onsitefull-time
Posted Feb 25, 2026Apply by May 26, 2026

Role & seniority: Data Analytics / Quality Analyst (mid-level), regular Ubiquity employee

Stack/tools: MS Excel; statistical tools/software; QA frameworks; familiarity with survey design and data collection

Top 3 responsibilities

  1. Perform data analytics and ensure accuracy of statistical outputs

  2. Create standard and ad hoc reports; participate in reviews; assist in presenting results to clients

  3. Design/implement surveys, apply statistical methods, communicate findings to management and stakeholders

Must-have skills

  • 2+ years of quality experience

  • Strong written and verbal communication

  • Proficiency in MS Excel

  • Client-facing experience and ability to interact with all levels

  • Multitasking, adaptability, and fast-paced teamwork

  • Willingness to work at Bacolod site; regular employee; minimum 6 months in current role

  • No active disciplinary action; meets expectations / scorecard ≥ 3.0

Nice-to-haves

  • Six Sigma or other process-improvement tools

  • QA frameworks exposure

  • Experience with data from multiple sources and survey design

  • Location & work type: On-site at Bacolod, regular/full-time employee, team environment

Full Description

Responsibilities and Duties

  • Perform data analytics activities through the usage of available statistical tools, software and

  • methods.

  • Analyze data that may come from different sources and make suggestions on the correct from

  • different sources and make suggestions on the correct statistical tools, software and methods to

  • utilize

  • Ensure statistical analysis output are accurate

  • Apply statistical methods in creating survey designs, implementation and data collection

  • Creation of standard and adhoc reports/ analysis based on statistical concepts or models

  • Participate in internal and external reviews of data analytics output

  • Assist in presenting data analysis output to internal and external clients

  • Ensure that statistical results are communicated properly to all levels of management

  • Performs other duties that may be assigned from time to time

Qualifications

  • Must be a regular employee of Ubiquity

  • At least 6 months in their current role and department

  • Average Scorecard Rating (3 months) should be at least 3.0 or Meets Expectations

  • No active Disciplinary Action (DA)

  • Strong written and verbal communication skills

  • Minimum 2 years Quality experience

  • Knowledge of Six Sigma or any other process improvement tools is a plus

  • Knowledge on QA frameworks

  • Extensive knowledge with MS Excel

  • Should have experience in client-facing activities like client calibration, meetings, and

  • performance reviews

  • Must be able to effectively deal with people at all levels inside and outside of the Company;

  • Ability to multitask and successfully operate in a fast paced, team environment;

  • Must adapt well to change and successfully set and adjust priorities as needed;

  • Applicants must be willing to work in our Bacolod Site.

Data AnalyticsStatistical ToolsStatistical MethodsSurvey DesignsReportingData CollectionQuality AssuranceSix SigmaProcess ImprovementQA FrameworksMS ExcelClient CalibrationCommunication SkillsMultitaskingAdaptabilitymulti-location

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