
Quality Assurance Supervisor
Ubiquity Global Services, Inc. • Bacolod, Negros Island Region, Philippines
Role & seniority: Data Analytics / Quality Analyst (mid-level), regular Ubiquity employee
Stack/tools: MS Excel; statistical tools/software; QA frameworks; familiarity with survey design and data collection
Top 3 responsibilities
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Perform data analytics and ensure accuracy of statistical outputs
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Create standard and ad hoc reports; participate in reviews; assist in presenting results to clients
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Design/implement surveys, apply statistical methods, communicate findings to management and stakeholders
Must-have skills
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2+ years of quality experience
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Strong written and verbal communication
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Proficiency in MS Excel
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Client-facing experience and ability to interact with all levels
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Multitasking, adaptability, and fast-paced teamwork
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Willingness to work at Bacolod site; regular employee; minimum 6 months in current role
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No active disciplinary action; meets expectations / scorecard ≥ 3.0
Nice-to-haves
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Six Sigma or other process-improvement tools
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QA frameworks exposure
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Experience with data from multiple sources and survey design
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Location & work type: On-site at Bacolod, regular/full-time employee, team environment
Full Description
Responsibilities and Duties
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Perform data analytics activities through the usage of available statistical tools, software and
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methods.
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Analyze data that may come from different sources and make suggestions on the correct from
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different sources and make suggestions on the correct statistical tools, software and methods to
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utilize
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Ensure statistical analysis output are accurate
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Apply statistical methods in creating survey designs, implementation and data collection
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Creation of standard and adhoc reports/ analysis based on statistical concepts or models
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Participate in internal and external reviews of data analytics output
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Assist in presenting data analysis output to internal and external clients
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Ensure that statistical results are communicated properly to all levels of management
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Performs other duties that may be assigned from time to time
Qualifications
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Must be a regular employee of Ubiquity
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At least 6 months in their current role and department
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Average Scorecard Rating (3 months) should be at least 3.0 or Meets Expectations
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No active Disciplinary Action (DA)
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Strong written and verbal communication skills
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Minimum 2 years Quality experience
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Knowledge of Six Sigma or any other process improvement tools is a plus
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Knowledge on QA frameworks
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Extensive knowledge with MS Excel
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Should have experience in client-facing activities like client calibration, meetings, and
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performance reviews
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Must be able to effectively deal with people at all levels inside and outside of the Company;
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Ability to multitask and successfully operate in a fast paced, team environment;
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Must adapt well to change and successfully set and adjust priorities as needed;
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Applicants must be willing to work in our Bacolod Site.