
Quality Assurance Supervisor
Ubiquity Global Services, Inc. • Cagayan de Oro, Northern Mindanao, Philippines
Role & seniority: Data Analyst (mid-level); regular employee, at least 2 years of quality experience
Stack/tools: statistical tools/software; extensive MS Excel; knowledge of QA frameworks; Six Sigma or other process-improvement tools a plus
Top 3 responsibilities
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Perform data analytics using statistical methods; analyze data from multiple sources and advise on appropriate tools and methods
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Ensure accuracy of statistical outputs; create survey designs, data collection, and standard/adhoc reports
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Present and communicate results to internal/external clients and management; participate in reviews
Must-have skills
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2+ years quality experience; strong written and verbal communication
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Proficient in MS Excel; ability to work with data from diverse sources
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Client-facing experience (calibration, meetings, performance reviews); multitasking in a fast-paced environment
Nice-to-haves
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Six Sigma or other process-improvement knowledge; QA framework familiarity
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Location & work type: On-site in Cagayan de Oro; full-time regular employee, with readiness for client-facing interactions and cross-level communication
Full Description
Responsibilities and Duties
Perform data analytics activities through the usage of available statistical tools, software and
methods.
Analyze data that may come from different sources and make suggestions on the correct from
different sources and make suggestions on the correct statistical tools, software and methods to
utilize
Ensure statistical analysis output are accurate Apply statistical methods in creating survey designs, implementation and data collection Creation of standard and adhoc reports/ analysis based on statistical concepts or models Participate in internal and external reviews of data analytics output Assist in presenting data analysis output to internal and external clients Ensure that statistical results are communicated properly to all levels of management Performs other duties that may be assigned from time to time
Qualifications
Must be a regular employee of Ubiquity At least 6 months in their current role and department Average Scorecard Rating (3 months) should be at least 3.0 or Meets Expectations No active Disciplinary Action (DA) Strong written and verbal communication skills Minimum 2 years Quality experience Knowledge of Six Sigma or any other process improvement tools is a plus Knowledge on QA frameworks Extensive knowledge with MS Excel Should have experience in client-facing activities like client calibration, meetings, and
performance reviews
Must be able to effectively deal with people at all levels inside and outside of the Company; Ability to multitask and successfully operate in a fast paced, team environment; Must adapt well to change and successfully set and adjust priorities as needed; Applicants must be willing to work in our Cagayan De Oro site. Powered by JazzHR
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