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Quality Assurance Supervisor

Ubiquity Global Services, Inc. Cagayan de Oro, Northern Mindanao, Philippines

onsitefull-time
Posted Feb 25, 2026Apply by May 26, 2026

Role & seniority: Data Analytics Professional / Quality Assurance analytics; regular employee, mid-level experience (minimum 2 years QA, at least 6 months in current role).

Stack/tools: Statistical tools/software; extensive MS Excel; knowledge of Six Sigma or other process-improvement tools; familiarity with QA frameworks.

Top 3 responsibilities

  • Perform data analytics using statistical methods and create/ad hoc reports.

  • Ensure accuracy of statistical outputs and assist in survey design, data collection, and reviews.

  • Present and communicate analysis results to internal/external clients and management; participate in reviews.

Must-have skills

  • Regular employee status with at least 6 months in current role; no active disciplinary action.

  • Strong written and verbal communication; ability to work with clients and at all levels of the organization.

  • Minimum 2 years of quality experience; advanced MS Excel skills; multitasking in a fast-paced, team environment; adaptable to change.

Nice-to-haves

  • Six Sigma or other process-improvement knowledge; familiarity with QA frameworks.

  • Proven client-facing experience (calibration, meetings, performance reviews).

Location & work type: Onsite role at Cagayan De Oro site; full-time, regular employment.

Full Description

Responsibilities and Duties

  • Perform data analytics activities through the usage of available statistical tools, software and

  • methods.

  • Analyze data that may come from different sources and make suggestions on the correct from

  • different sources and make suggestions on the correct statistical tools, software and methods to

  • utilize

  • Ensure statistical analysis output are accurate

  • Apply statistical methods in creating survey designs, implementation and data collection

  • Creation of standard and adhoc reports/ analysis based on statistical concepts or models

  • Participate in internal and external reviews of data analytics output

  • Assist in presenting data analysis output to internal and external clients

  • Ensure that statistical results are communicated properly to all levels of management

  • Performs other duties that may be assigned from time to time

Qualifications

  • Must be a regular employee of Ubiquity

  • At least 6 months in their current role and department

  • Average Scorecard Rating (3 months) should be at least 3.0 or Meets Expectations

  • No active Disciplinary Action (DA)

  • Strong written and verbal communication skills

  • Minimum 2 years Quality experience

  • Knowledge of Six Sigma or any other process improvement tools is a plus

  • Knowledge on QA frameworks

  • Extensive knowledge with MS Excel

  • Should have experience in client-facing activities like client calibration, meetings, and

  • performance reviews

  • Must be able to effectively deal with people at all levels inside and outside of the Company;

  • Ability to multitask and successfully operate in a fast paced, team environment;

  • Must adapt well to change and successfully set and adjust priorities as needed;

  • Applicants must be willing to work in our Cagayan De Oro site.

Data AnalyticsStatistical ToolsStatistical MethodsSurvey DesignsReportingData CollectionCommunication SkillsQuality ExperienceSix SigmaProcess ImprovementQA FrameworksMS ExcelClient Facing ActivitiesMultitaskingAdaptabilitymulti-location

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