
Quality Assurance Supervisor
Ubiquity Global Services, Inc. • Cagayan de Oro, Northern Mindanao, Philippines
Role & seniority: Data Analytics Professional / Quality Assurance analytics; regular employee, mid-level experience (minimum 2 years QA, at least 6 months in current role).
Stack/tools: Statistical tools/software; extensive MS Excel; knowledge of Six Sigma or other process-improvement tools; familiarity with QA frameworks.
Top 3 responsibilities
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Perform data analytics using statistical methods and create/ad hoc reports.
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Ensure accuracy of statistical outputs and assist in survey design, data collection, and reviews.
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Present and communicate analysis results to internal/external clients and management; participate in reviews.
Must-have skills
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Regular employee status with at least 6 months in current role; no active disciplinary action.
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Strong written and verbal communication; ability to work with clients and at all levels of the organization.
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Minimum 2 years of quality experience; advanced MS Excel skills; multitasking in a fast-paced, team environment; adaptable to change.
Nice-to-haves
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Six Sigma or other process-improvement knowledge; familiarity with QA frameworks.
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Proven client-facing experience (calibration, meetings, performance reviews).
Location & work type: Onsite role at Cagayan De Oro site; full-time, regular employment.
Full Description
Responsibilities and Duties
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Perform data analytics activities through the usage of available statistical tools, software and
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methods.
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Analyze data that may come from different sources and make suggestions on the correct from
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different sources and make suggestions on the correct statistical tools, software and methods to
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utilize
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Ensure statistical analysis output are accurate
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Apply statistical methods in creating survey designs, implementation and data collection
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Creation of standard and adhoc reports/ analysis based on statistical concepts or models
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Participate in internal and external reviews of data analytics output
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Assist in presenting data analysis output to internal and external clients
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Ensure that statistical results are communicated properly to all levels of management
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Performs other duties that may be assigned from time to time
Qualifications
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Must be a regular employee of Ubiquity
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At least 6 months in their current role and department
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Average Scorecard Rating (3 months) should be at least 3.0 or Meets Expectations
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No active Disciplinary Action (DA)
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Strong written and verbal communication skills
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Minimum 2 years Quality experience
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Knowledge of Six Sigma or any other process improvement tools is a plus
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Knowledge on QA frameworks
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Extensive knowledge with MS Excel
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Should have experience in client-facing activities like client calibration, meetings, and
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performance reviews
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Must be able to effectively deal with people at all levels inside and outside of the Company;
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Ability to multitask and successfully operate in a fast paced, team environment;
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Must adapt well to change and successfully set and adjust priorities as needed;
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Applicants must be willing to work in our Cagayan De Oro site.