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RAKBANK • United Arab Emirates
Role & seniority: Senior QA Lead / QA SME with at least 5 years in testing; minimum 3 years in banking systems projects in a lead/ SME capacity.
Stack/tools: Domain: Wealth and Treasury; Testing: functional, integration, regression, automation; Frameworks/mdls: Agile/Waterfall/DevOps; Tools: Selenium, UFT, JMeter, TestNG, Postman; Banking systems (core banking, card management, digital platforms, payment gateways, compliance).
Define and lead end-to-end testing strategies, plans, and processes across SDLC (SIT, UAT, PT); ensure functional, performance, and security standards.
Drive test automation framework implementation; review requirements/specs and develop test scripts; own QA readiness, defect triage, risk mitigation, and QA metrics/reporting.
Manage and mentor QA teams (onshore/offshore); coordinate with vendors and external providers on test scope, SLAs, releases, and defect resolutions.
5+ years in testing with 3+ years in banking systems/projects in a lead/ SME role; strong business analysis awareness.
Ability to translate requirements into Functional Specifications and test scripts; document and communicate tests clearly.
Knowledge of QA methodologies (Agile/Waterfall/DevOps); capability to manage risks and QA outcomes; strong stakeholder communication.
Job Description
Functional Responsibilities
Leverage in-depth domain knowledge of Wealth and Treasury and processes to support implementation, compliance, and transformation initiatives. Engage with IT, business stakeholders, system vendors, and regulatory bodies to interpret requirements, translate them into test strategies, and ensure compliance. Serve as SME for systems integration, digital banking, banking systems.
Testing & Automation Leadership
Define and lead end-to-end testing strategies, plans, and processes across SDLC, including SIT, UAT, and PT. Drive implementation of test automation frameworks and tools to improve efficiency and regression coverage. Review business requirements, functional specs, and design test scripts to ensure functional, performance, and security standards are met. Lead QA readiness reviews, defect triage, and risk mitigation activities with cross-functional teams. Own the QA metrics, reporting dashboards, and progress tracking for stakeholders.
Team & Vendor Management
Manage and mentor QA teams (onshore/offshore) and build a culture of continuous improvement and innovation in testing. Coordinate with third-party vendors, external system providers, and schemes to align on test scope, SLAs, releases, and defect resolutions.
What You Will Bring
University degree or equivalent qualification 5 year’s experience in Testing - with a minimum of 3 years in implementing, testing and supporting banking systems & projects, in a lead/SME role. Solid understanding of business analysis will be an advantage Experience working the Wealth domain as well as treasury will be beneficial.
Skills Required
Ability to understand business requirements & clearly document these into Functional Specifications Document. Ability to clearly understand systems / business requirements and create test scripts that will ensure smooth implementation and minimize production problems. Ability to represent the QA team both internally and externally. Ability to understand, adapt & keep pace with the technological advancements in relevant business & other banking systems under QA team. Optimize both efficiency in system operations and quality in service delivery at the same time. Ability to understand the inherent system risks associated with Business & Operations and develop appropriate early warning and control systems to manage them.
Domain Knowledge
SME-level understanding of banking systems including core banking, card management, digital platforms, payment gateways, compliance frameworks, banking systems.
Testing Expertise
Experience in functional, integration, regression, and automation testing. Strong understanding of QA methodologies (Agile/Waterfall/DevOps environments). Familiarity with automation tools such as Selenium, UFT, JMeter, TestNG, Postman, etc.
Leadership & Communication
Proven ability to manage QA teams, handle high-pressure delivery timelines, and influence cross-functional stakeholders. Excellent communication and interpersonal skills to engage with both technical and business stakeholders.