Role & seniority: Software Quality Assurance (QA) Manager; senior leadership position overseeing a global, matrixed team of 5–15 QA engineers.

Stack/tools: QA methodologies; automation and API testing tools/frameworks (e.g., Selenium, Postman, GitHub); familiarity with AI-powered testing tools; Agile/Scrum processes.

Top 3 responsibilities

Lead, mentor, and develop a global QA team; performance management and career growth.
Develop and implement comprehensive QA strategies, test plans, test cases/scripts; manage automated testing to scale.
Cross-functional collaboration with Development, Product, and stakeholders; define acceptance criteria; ensure documentation and alignment with timelines.

Must-have skills

10+ years in software QA; 5+ years in a leadership/managerial role
Deep QA methodologies, tools, and processes
Hands-on automation and API testing experience; strong problem-solving and communication

Nice-to-haves

Experience applying AI as a testing tool
Prior experience in fast-paced, high-growth environments; strong KPI/metrics tracking
Location & work type: Austin, TX; full-time, on-site (branded as in-person collaboration emphasis) with company-provided benefits

Note: Salary range listed as $120,000–$130,000/year.

Full Description

Department: Engineering - Video

Location: Austin

Compensation: $120,000 - $130,000 / year

Description

Summary

Brivo is seeking a Software Quality Assurance (QA) Manager to build and lead an international, matrixed team of 5-15 QA engineers responsible for testing the applications, code, APIs, and features of our flagship devices and services.

Your team will be an integral part of our Agile delivery process, executing test plans from low-level API testing to manual and automated end-to-end testing across our technology stack. In this role, you will act as an inspiring leader, creating an environment where your team members champion product quality. You will guide them in designing effective test plans, encourage transparent communication of potential project risks, and build strong partnerships with cross-functional teams in a fast-paced environment.

Responsibilities

Team Leadership & Mentorship

Lead, mentor, and develop a global, matrixed team of QA engineers.
Conduct weekly 1-on-1s and regular performance reviews to provide constructive feedback, promote growth, and eliminate roadblocks.
Foster a culture of quality, collaboration, and continuous improvement.

Technical Strategy & Execution

Develop and implement comprehensive QA strategies, processes, and best practices.
Oversee the creation and maintenance of test plans, test cases, and test scripts.
Implement and manage automated testing solutions to enhance efficiency and scale.
Continuously evaluate and improve QA processes, tools, and methodologies.
Monitor and report on key QA metrics and KPIs to track progress and identify areas for improvement.

Cross-Functional Collaboration

Work closely with development, product management, and stakeholders to understand requirements and define clear acceptance criteria.
Ensure testing processes are aligned with overall project timelines, managing multiple projects simultaneously.
Coordinate with product managers to prioritize testing efforts based on deadlines and business needs.
Facilitate seamless communication between QA and other departments to ensure the delivery of high-quality software.
Ensure all testing activities are properly documented and adhere to established standards.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, or a related field. 10+ years of experience in software quality assurance, with at least 5 years in a managerial or leadership role. Strong knowledge of QA methodologies, tools, and processes. Hands-on experience with Automation and API testing tools/frameworks (e.g., Selenium, Postman, GitHub). Proven knowledge of utilizing AI as a testing tool. Familiarity with Agile/Scrum methodologies. Proven ability to manage and prioritize multiple projects in a fast-paced, high-growth environment. Strong problem-solving skills, attention to detail, and excellent interpersonal communication.