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Citi • Mumbai, Maharashtra, India
Role & seniority: 4–7 years experience; stakeholder-facing QA/Testing Lead within SDLC/STLC context; functional liaison in banking/financial domain.
Stack/tools: Microsoft Excel, Data Analysis, Microsoft PowerPoint, SQL (nice to have); prepares test plans, test cases, RTM, defect logs; participates in UAT and production go-live activities.
Coordinate testing activities across internal partners; ensure test plans, test cases, RTM align with BRD/FRD; manage change in testing per change management plan.
Log, triage, track defects; ensure re-testing and closure within timelines; present results and obtain sign-off from stakeholders.
Participate in UAT and production go-live; facilitate communication, test sign-offs, and remediation with technology partners.
In-depth knowledge of SDLC/STLC and testing lifecycle; strong stakeholder management and coordination with senior stakeholders.
Excellent written and verbal communication; ability to manage multiple activities and work under pressure; attention to detail.
Domain knowledge in banking/financial products; ability to prepare project documentation and reports.
SQL; PMP/Prince2; assessment, change management, program/risk management, strategic planning, and management reporting.
Location & work type: Location and work type not specified.
The position requires in-depth knowledge about Software Development Life Cycle and stakeholder management. It would require excellent knowledge in software testing life cycle and preparation of the Testing related document like, test plan, Defect status report, Test cases and test closer documents, etc. Help ensure coordination between various internal partner, ensure all testing plans are shared and communicated, so application testing between all is harmonious; manage project change with respect to testing, in accordance with the change management plan to control scope, quality, schedule, and cost; defect management and remediation facilitation Ensure Test Plan/test cases & RTM are prepared on time and are in-lines with both BRD and FRD. Present the test scenarios & test cases to key stakeholders as applicable and seek sign-off/approval on timely basis. Participate in actual User Acceptance Testing and ensure all test scenario & test cases are covered. Log defects and ensure they are re-tested & closed within set timelines. Schedule the defect triage call and co-ordinate with Technology partners for closing the defects. Present the results to stakeholders and ensure sign-off/approvals are secured within release timelines. Participate in production go-live activities and ensure all setup related queries are handled. At least 4- 7 years of experience in SDLC & STLC. Hands-on experience in stakeholder management & co-ordination with senior stakeholders. In-depth knowledge of banking & financial products and services. Worked on Financial Systems in technology and a functional role. Consistently demonstrate clear and concise written and verbal communication Proven ability to manage multiple activities and build/develop working relationships Proven self-motivation skill to take initiative and master new tasks quickly Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail Technical ability: Microsoft Excel, Data Analysis, Microsoft PowerPoint, Sql (Nice to have) Skills: Experience in preparing project documentation, reports and presentations Bachelor's Degree/University degree or equivalent experience Master's Degree preferred Assessment, Change Management, Communication, Credible Challenge, Management Reporting, Problem Solving, Program Management, Risk Management, Stakeholder Management, Strategic Planning. ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ PMP, Prince2 preferred