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Citi • Mumbai, Maharashtra, India
Role & seniority: CSDO – Ledger-Change Management; mid-level to senior (4–7 years SDLC/STLC experience)
Stack/tools: Microsoft Excel, Data Analysis, Microsoft PowerPoint; SQL (nice-to-have)
Coordinate end-to-end testing activities across internal partners; prepare and align Test Plan, Test Cases, RTM, and Defect Logs with BRD/FRD
Manage testing-related change control (scope, quality, schedule, cost); lead defect triage, remediation, and re-testing; secure sign-offs
Participate in User Acceptance Testing and production go-live activities; present results to stakeholders and support setup-related queries
4–7 years in SDLC/STLC with strong stakeholder management and coordination
Knowledge of banking/financial products; experience with financial systems in a technology/functional role
Clear written/verbal communication; ability to manage multiple activities; proactive issue communication; deadline-driven
SQL proficiency
PMP or Prince2 certification
Master’s degree
Location & work type: Mumbai-based, full-time role within CSDO Ledger-Change Management team
ob description Job Description CSDO – Ledger function within Controller is responsible for partnering with the Global Process Owners in Finance to transform the end-to-end Global Operating Model for all Financial Books and Records processes, platforms, and results. The is a role in CSDO- Ledger-Change Management team based out of Mumbai location. Overall object of this function is SDLC project coordination, User acceptance testing, ensure all change management processes are followed and support production go-live. Detailed JD is as follows: Responsibilities: The position requires in-depth knowledge about Software Development Life Cycle and stakeholder management. It would require excellent knowledge in software testing life cycle and preparation of the Testing related document like, test plan, Defect status report, Test cases and test closer documents, etc. Help ensure coordination between various internal partner, ensure all testing plans are shared and communicated, so application testing between all is harmonious; manage project change with respect to testing, in accordance with the change management plan to control scope, quality, schedule, and cost; defect management and remediation facilitation Ensure Test Plan/test cases & RTM are prepared on time and are in-lines with both BRD and FRD. Present the test scenarios & test cases to key stakeholders as applicable and seek sign-off/approval on timely basis. Participate in actual User Acceptance Testing and ensure all test scenario & test cases are covered. Log defects and ensure they are re-tested & closed within set timelines. Schedule the defect triage call and co-ordinate with Technology partners for closing the defects. Present the results to stakeholders and ensure sign-off/approvals are secured within release timelines. Participate in production go-live activities and ensure all setup related queries are handled. Key Deliverable: Preparation of the STLC related documents like Test plan, Test cases, RTM, Defect Log and Test closer documents. Liaise with business for the status providing update on the various project. Able to work effectively and efficiently toward goals in a complex, diverse environment with multiple and changing demands. Pro-active in communicating the issues to senior stakeholders and representing the team on various forums. Qualifications: At least 4- 7 years of experience in SDLC & STLC. Hands-on experience in stakeholder management & co-ordination with senior stakeholders. In-depth knowledge of banking & financial products and services. Worked on Financial Systems in technology and a functional role. Consistently demonstrate clear and concise written and verbal communication Proven ability to manage multiple activities and build/develop working relationships Proven self-motivation skill to take initiative and master new tasks quickly Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail Technical ability: Microsoft Excel, Data Analysis, Microsoft PowerPoint, Sql (Nice to have) Skills: Experience in preparing project documentation, reports and presentations Education: Bachelor’s Degree/University degree or equivalent experience Master's Degree preferred Certification: PMP, Prince2 preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Finance ------------------------------------------------------ Job Family: Financial Solutions Design & Implementation ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Assessment, Change Management, Communication, Credible Challenge, Management Reporting, Problem Solving, Program Management, Risk Management, Stakeholder Management, Strategic Planning. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.