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Prometric • New Windsor, New York, United States
Salary: 12 Pa
Role & seniority: Test Center Administrator (entry to mid-level role); reports to Test Center Manager
Stack/tools: Windows-based PCs; MS Office (Outlook, Office apps); general test-center hardware/software; basic security/compliance tools
Location & work type: New Windsor, NY (Test Center), 610 Little Britain Rd; Part-time, 20 hours/week; schedule varies (Mon–Sat, 7am–10pm; some evenings/Sundays; two-week advance scheduling)
Maintain and apply expert knowledge of test center policies, practices, and procedures
Greet examinees, verify identification, perform security checks, and monitor exams
Proactively report/resolving candidate issues; safeguard center from misconduct; maintain secure environment and materials
Strong professional communication with candidates and coworkers
Ability to multi-task, write clear reports, and handle minor setup/pack/ship tasks
Proficiency with Windows-based software and basic IT tasks; ability to operate monitors/cameras during proctoring
Physical ability to lift up to 40 pounds and move through test rooms as required
High school diploma or equivalent (college experience a plus)
At least 1 year of in-person customer service experience
18+ years old required; flexible scheduling and weekend availability expected
Equal Employment Opportunity employer; no discrimination in hiring
About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.
JOB TITLE: Test Center Administrator
REPORTS TO: Test Center Manager
DEPARTMENT: Test Center
LOCATION: New Windsor, NY
TEST CENTER ADDRESS: 610 Little Britain RD Please complete this brief questionnaire What To Expect On First Day(VIDEO)
PERKS for employees hired for 20+ hours: (DO NOT EDIT) 12 Paid Holidays Off annually based on work schedule and start date No selling or quotas Office setting environment No inventory, stocking, floor moves or overnight shifts! Paid training Sick time prorated based on start date 401K Employee Assistance Program Vision FSA
Include these PERKS for employees hired for Full Time: (DO NOT EDIT) Legal Vacation
Schedule: Site may be open Monday through Saturday 7am to 6pm. Saturday availability required. Occasional evening hours required. Possible, Sunday hours. Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 10:00 pm. Candidate must be open to flexible scheduling. This is strictly a part-time position and will remain as such, 20 hours per week, with an expectation to work more hours if needed. Schedules are available 2 weeks in advance.