
ServiceNow Test Consultant
xAmplify • Sydney, New South Wales, Australia
Role & seniority: Servicenow Test Consultant (mid/senior level), hands-on, client-facing.
Stack/tools: ServiceNow; ITSM; API/SQL validations; test artefacts (test cases, defects, results, test summary reports); ServiceNow ATF (automation ideally).
Top 3 responsibilities
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Develop and execute system and integration test cases; technically test integrations via service-level testing.
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Manage defects, contribute to triage, and provide updates on test coverage and execution progress.
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Contribute to test planning, test summary reports, and ServiceNow ATF test automation.
Must-have skills
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Experience testing ServiceNow or similar Enterprise ITSM environments.
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Ability to write and execute integration tests (API and SQL validations).
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Proven development of testing artefacts (cases, defects, results, reports).
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Ideally experience automating tests with ServiceNow ATF.
Nice-to-haves
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Client-facing delivery experience; ability to work in fast-paced, changing environments.
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Collaboration within cross-functional teams; capability to uplift test capability in complex programs.
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Location & work type: Australia-based; hybrid/flexible working arrangements.
Full Description
About the Company
xAmplify – Leading Australia’s Digital Evolution
At xAmplify, we’re not just another technology company. We are shaping Australia’s future by combining intelligent automation and human-centered technology services to deliver exceptional value. Our vision is BOLD, to lead Australia’s digital evolution by accelerating the safe and secure adoption of Automation and AI. We don’t pretend to do everything. Instead, we partner with the world’s largest and most innovative technology companies, aggregating cutting-edge solutions to transform businesses, industries, and government services. Every project we undertake is an opportunity to transform industries, solve real-world problems, and push the boundaries of what’s possible in technology. We are enablers. What’s ours is yours, so check us out online at xAmplify.com.au.
About the Role
As a Servicenow Test Consultant, you will bring your technical depth, consulting mindset, and passion for quality engineering to deliver high value test solutions for our clients. You’ll work across modern platforms and enterprise environments, designing best practice test frameworks, building high quality test assets, and contributing to continuous improvement. This role is hands on, client facing, and impactful — supporting both delivery excellence and capability uplift within complex programs.
Responsibilities
Develop and execute system and integration test cases Technically test integrations via service level testing Manage defects found during testing and contribute to defect triaging Provide regular updates on test coverage and execution progress Contribute to test planning and test summary reports Contribute to ServiceNow ATF test automation
Qualifications
This Role Is for You If…
You thrive in fast paced environments and can adapt quickly to changing priorities, workflows, and project demands. You enjoy working collaboratively within a team and contributing to a positive, supportive culture. You perform well under deadlines, maintaining quality and focus even when timelines shift.
Required Skills
Experience testing ServiceNow or similar Enterprise ITSM Demonstrable capability writing and executing integration tests including API and SQL based validations Extensive experience in the development of testing artefacts including test cases, defects, results and test summary reports Ideally experience automating test cases using ServiceNow ATF
WHY WORK WITH US? In 2024 and 2025 (and we’re going for it again in 2026), xAmplify was proudly recognised as a Great Place to Work, reflecting our dedication to fostering an exceptional workplace for our team that’s built around these four core pillars: Thrive, Purpose, Growth, Culture! Within these pillars you will get access to
Flexibility and Hybrid Working Arrangements, because we recognise the importance of putting you and your family first! A range of Wellbeing, Financial, Lifestyle and Recognition X.Perks Regular connection points and channels to keep you well connected to our national team Performance, Career, Remuneration check points that allow you reach higher whilst building a lasting foundation Let you play to your strengths and grow professionally. Connection to a range of Community actions and events via our xAmplify Foundation
Equal Opportunity Statement
A Commitment to Diversity and Inclusion At xAmplify, we believe diversity drives innovation. We welcome applications from people of all genders, identities, ethnicities, religions, abilities, and ages.
Intrigued? Want to know more? Reach out to us at recruitment@xamplify.com.au or visit https://xamplify.com.au.
Join us in shaping Australia’s digital landscape — because the future isn’t just coming, we’re creating it!
xAmplify is an advocate for diversity and inclusion, and welcomes applications from all irrespective of their gender, LGBTQI identity, ethnicity, religion, physical ability or age.