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Cognizant • Chesapeake, Virginia, United States
Role & seniority: Retail QA Manager (senior-level)
Stack/tools: JIRA, Confluence, Zephyr; functional testing; UAT; Agile/hybrid delivery
Lead and execute functional, integration, and end-to-end testing for retail systems
Collaborate with onsite client teams to gather requirements and define test scenarios
Manage defects through tracking, reporting, resolution, and support UAT with status updates and client meetings
Deep expertise in retail domain testing (retail operations, supply chain, digital, merchandising)
Hands-on functional testing for retail systems
Proficiency with test management tools (JIRA, Confluence, Zephyr)
Strong stakeholder management and client-facing communication
Experience in Agile and hybrid delivery models
Experience testing RMS, WMS, POS systems
Prior exposure to Workday, Lawson Finance, or AS/400-based systems
Authorized to work in the United States without sponsorship
Location & work type: Onsite in Chesapeake, Virginia; 4 days/week in client or Cognizant office (onsite)
About The Role
As a Retail QA Manager, you will make an impact by leading and executing testing strategies across retail systems and platforms. You will be a valued member of the Quality Engineering & Assurance team and work collaboratively with onsite client stakeholders and geographically distributed teams.
In This Role, You Will
Lead and execute functional, integration, and end-to-end testing for retail systems. Collaborate directly with onsite client teams to gather requirements and define test scenarios. Provide daily status updates and actively participate in client meetings and walkthroughs. Manage defects through tracking, reporting, and resolution processes. Support UAT testing with a focus on retail workflows.
Work model: Onsite
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various well being programs. Based on this role’s business requirements, this is an onsite position requiring 4 days a week in a client or Cognizant office in Chesapeake, Virginia.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What You Need To Have To Be Considered
Deep expertise in retail domain testing (e.g., retail operations, supply chain, digital, or merchandising). Hands-on experience with functional testing for retail systems. Proficiency in test management tools such as JIRA, Confluence, and Zephyr. Strong stakeholder management and client-facing communication skills. Experience working in Agile and hybrid delivery models.
These will help you stand out
Hands-on experience testing retail applications such as RMS, WMS, POS. Prior experience with Workday, Lawson Finance, or AS/400-based systems. Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Benefits
Employee Stock Purchase Plan