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Jobs via Dice • New York, New York, United States
Role & seniority: QA Lead (senior/lead level) for Retail QA initiatives
Stack/tools: Retail tech focus: POS systems, inventory management, in-store CRM applications, retail integrations; experience with testing methodologies (agile, waterfall) and test management tools
Develop and implement comprehensive QA strategies for retail applications (functional, integration, usability, performance)
Lead testing for new deployments, updates, and hardware integrations; manage defect lifecycle from reporting to resolution
Collaborate with retail operations, product management, and development to translate business processes into test cases; provide leadership/mentorship; drive continuous QA process improvement
Bachelor’s degree in CS/IT or related field
10+ years of QA experience with substantial retail tech exposure
Hands-on testing of POS, inventory management, or core retail apps; understanding retail workflows
Experience with multiple testing methodologies and test management tools; strong problem-solving and cross-functional communication
Prior leadership or mentoring experience within QA teams
Familiarity with additional retail-specific platforms or broader retail standards
Location & work type: New York, NY; 1-year contract engagement
Dice is the leading career destination for tech experts at every stage of their careers. Our client, InfiCare Technologies, is seeking the following. Apply via Dice today!
Role: QA Lead
Location: New York, NY
Duration: 1 Year
Job Description
The QA Lead for Retail will oversee the quality assurance of our diverse retail technology solutions, including Point-of-Sale (POS) systems, inventory management, customer relationship management (CRM) in-store applications, and retail specific integrations. This role is crucial for ensuring the smooth and efficient operation of our retail environments, enhancing both customer and associate experiences.
Develop and implement comprehensive QA strategies for various retail applications and systems, covering functional, integration, usability, and performance testing. Lead testing efforts for new retail software deployments, updates, and hardware integrations. Collaborate with retail operations, product management, and development teams to understand business processes and translate them into effective test cases. Manage defect lifecycle, ensuring timely reporting, triage, and resolution of issues. Ensure compliance with retail industry standards and internal operational guidelines. Provide leadership and mentorship to other QA engineers working on retail initiatives. Contribute to the continuous improvement of retail QA processes and methodologies.
Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience (10+ years) in Quality Assurance, with significant experience in retail technology. Hands-on experience with testing POS systems, inventory management, or other core retail applications. Understanding of retail operational workflows and associated business challenges. Experience with various testing methodologies (e.g., agile, waterfall) and test management tools. Strong problem-solving abilities and excellent communication skills, especially in cross-functional settings