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Ncs • Melbourne, Victoria, Australia
Role & seniority: UAT Test Manager, senior practitioner leading end-to-end User Acceptance Testing for complex enterprise and government transformation programs.
Stack/tools: Experience with UAT/SIT/regression/integration testing; test management tools such as Jira, Azure DevOps, HP ALM (or similar); strong stakeholder engagement.
Lead end-to-end UAT delivery across complex programs and ensure solutions meet business expectations and are production-ready.
Align UAT practices with NCS’s delivery framework, validate functional/non-functional requirements, and influence design/testability.
Coordinate cross-stream dependencies, manage multiple stakeholder groups, identify quality risks, and drive mitigation and continuous improvement (templates, reusable processes, coaching, maturity).
Proven experience leading UAT in complex enterprise or government programs.
Strong testing methodology knowledge (UAT, SIT, regression, integration, end-to-end).
Consulting/technology services experience; proficient with Jira, Azure DevOps, HP ALM; strong stakeholder engagement.
Experience uplifting UAT processes, automation adoption, and test maturity initiatives.
Familiarity with advisory-to-delivery ecosystems and multi-platform programs.
Location & work type: Australia-based; full-time role (work rights in Australia required; background checks and probity checks).
At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.
We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.
Job Description
As a UAT Test Manager at NCS, you will lead the end‑to‑end User Acceptance Testing function across complex enterprise and government transformation projects. You will ensure solutions delivered by NCS teams meet business expectations, align to requirements, and are production‑ready. This role works closely with business SMEs, delivery teams, solution architects, data specialists, and NCS’s extensive ecosystem of technology partners to ensure high‑quality outcomes that reflect our commitment to excellence and innovation.
As the UAT Test Manager at NCS Australia, you will not only oversee end‑to‑end UAT delivery but also play a key role in shaping quality outcomes across complex transformation programs. Beyond managing test execution, you will be responsible for aligning UAT practices with NCS’s broader advisory‑to‑delivery ecosystem, ensuring consistency with organisational delivery frameworks and industry best practice. You will contribute to solution readiness by validating functional and non‑functional requirements, influencing design discussions, and providing early input into requirement clarity and testability.
This role also extends into coordinating cross‑stream dependencies, managing multiple stakeholder groups across digital, data, cloud, and platform teams, and ensuring alignment between business expectations and technical delivery. You will proactively identify quality risks, lead structured mitigation planning, and drive decisions that strengthen delivery confidence. Additionally, you will play a central part in uplift initiatives—standardising UAT templates, enhancing reusable processes, coaching business testers, and improving test maturity across NCS engagements. As a representative of NCS’s quality function, you will champion continuous improvement, support adoption of modern tooling and automation enhancements where appropriate, and contribute to lessons learned that feed into future projects and organisational capability building.
Qualifications
Proven experience leading User Acceptance Testing across complex enterprise or government transformation programs. Strong understanding of testing methodologies, including UAT, SIT, regression, integration, and end‑to‑end testing. Demonstrated experience working in consulting or technology services environments, preferably within large-scale or multi‑platform programs. Proficiency with test management tools such as Jira, Azure DevOps, HP ALM, or similar. Strong stakeholder engagement skills
Additional Information
NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.
NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.
At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.
We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.
To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks
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