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Prometric • Methuen, Massachusetts, United States
Salary: 12 Pa
Role & seniority: Test Center Administrator (part-time), reports to Test Center Manager; front-line role in Prometric test centers.
Stack/tools: Windows-based PCs; MS Office/Outlook; standard center security tools (wand scans), optional fingerprint capture where applicable.
Greet examinees, verify identification, and ensure fair, comfortable testing experience.
Monitor exams, enforce test center policies, and safeguard exam integrity.
Perform security checks, report issues with urgency, maintain secure center environment and materials.
High school diploma or equivalent; minimum 1 year in in-person customer service.
Strong professional communication, accurate reporting, and ability to multi-task.
Able to bend, lift up to 40 pounds; comfortable moving through test rooms every 8–10 minutes; physical stamina for extended periods.
18+ years old; flexible scheduling and reliability.
College experience.
Prior experience in in-person, fast-paced environments (retail, hospitality, etc.).
Location & work type: Seabrook, NH; Site: 1 Chase Park; Part-time (20 hours/week), variable schedule; open Monday–Saturday 7am–6pm, Saturday availability required; occasional evenings and possible Sunday hours. Schedules published 2 weeks in advance.
About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.
JOB TITLE: Test Center Administrator
REPORTS TO: Test Center Manager
DEPARTMENT: Test Center
LOCATION: Seabrook, NH
TEST CENTER ADDRESS: 1 Chase Park Please complete this brief questionnaire What To Expect On First Day(VIDEO)
PERKS for employees hired for 20+ hours: (DO NOT EDIT) 12 Paid Holidays Off annually based on work schedule and start date No selling or quotas Office setting environment No inventory, stocking, floor moves or overnight shifts! Paid training Sick time prorated based on start date 401K Employee Assistance Program Vision FSA
Include these PERKS for employees hired for Full Time: (DO NOT EDIT) Legal Vacation
Schedule: Site may be open Monday through Saturday 7am to 6pm. Saturday availability required. Occasional evening hours required. Possible, Sunday hours. Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 10:00 pm. Candidate must be open to flexible scheduling. This is strictly a part-time position and will remain as such, 20 hours per week, with an expectation to work more hours if needed. Schedules are available 2 weeks in advance.