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🤖 15+ AI Agents working for you. Find jobs, score and update resumes, cover letter, interview questions, missing keywords, and lots more.
Tata Consultancy Services • Oakland, California, United States
Salary: $100,000 - $130,000 / year
Role & seniority: IVR Test Lead (senior/lead level)
Stack/tools: IVR; AI Voice BOT Testing; LLM Testing; ASR (Speech-to-Text); NLU (Intent Recognition/Entity Extraction); Dialog Management; NLG; TTS; End-to-End Integration Testing; Functional, Security & Compliance Testing; Agile practices
Hands-on IVR application testing; deliverables including Test Plan, Test Case, Test Scenario, Test Data, and Test Results
Lead onsite-offshore testing efforts with handover/positive transition; participate in daily scrums, design sessions, requirement sessions, production validation
Manage testing lifecycle and reporting (daily/weekly/monthly) and ensure project alignment with Agile processes
Must-have skills: IVR testing; AI Voice BOT testing; LLM testing; ASR, NLU, Dialog Management, NLG, TTS; End-to-End integration testing; Functional and Regression testing with automation knowledge; Security and Compliance testing
Nice-to-haves: Utility knowledge; CC&B knowledge
Location & work type: Onsite-Offshore team setup; Agile environment; full-time project role (company-paid benefits; salary $100,000–$130,000/year)
Qualifications: Bachelor of Computer Science; relevant testing certifications/experience preferred
Job Description
Must Have Technical/Functional Skills
Required Competencies
Interactive Voice Response (IVR) Functional Testing Regression Testing & Automation knowledge Agile
Good to Have Competencies
Utility Knowledge, CC&B Knowledge
Required Technical Skill Set
Interactive Voice Response (IVR), AI Voice BOT Testing, LLM Testing. LLM Testing ASR - Speech-to-Text Testing NLU - Intent Recognition and Entity Extraction Testing Dialog Management Testing NLG Testing TTS - Text-to-Speech Testing Integration Testing End-to-End Flow - individual components tested to make sure the entire pipeline works seamlessly? Functional Testing – All Security And Compliance Testing
Roles & Responsibilities
Hands On Testing -IVR Application All Testing deliverables- as IVR Test Lead (Test Plan, Test Case, Test Scenario, Test Data preparation, Test Result) Onsite-Offshore Team. Hand-Over Take-Over Daily Scrum, Test Call, Design Sessions, Requirement Sessions, Production Validation etc. as per project need. Agile Daily, Weekly & Monthly Report
Salary Range $100,000-$130,000 year
TCS Employee Benefits Summary
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Qualifications: BACHELOR OF COMPUTER SCIENCE