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Prometric • Philadelphia, Pennsylvania, United States
Salary: {"@type":"MonetaryAmount","value":{"@type":"QuantitativeValue","value":null,"minValue":null,"maxValue":"18","unitText":"HOUR"}}
Role & seniority: Test Center Administrator (entry-level role; part of Prometric’s growing TCA program)
Stack/tools: Microsoft Windows-based programs (MS Office, Outlook, Explorer); exam security tools (wand, candidate fingerprint scanning where applicable)
Greet examinees and verify identification; monitor exams to uphold integrity
Apply test center policies, security checks, and ensure a secure, fair testing environment
Manage candidate issues with urgency and maintain accurate reports/documentation
High school diploma or equivalent; 18+ years old
At least 1 year of in-person customer service experience
Professional communication, accurate reporting, multitasking
Ability to use Windows-based software and basic IT/manual equipment handling
Physical ability to lift up to 40 pounds and move through test rooms as needed
College experience
Prior experience in a high-security or test-center environment
Philadelphia, Pennsylvania; 601 Walnut St., Curtis Center, Suite 150
Full Time or Part Time; schedule flexible, Mon–Sat 7am–6pm with possible evenings, Sundays occasional
About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.
JOB TITLE: Test Center Administrator
REPORTS TO: Test Center Manager
DEPARTMENT: Test Center
LOCATION: Philadelphia ,Pennsylvania
TEST CENTER ADDRESS: 601 WALNUT ST.,CURTIS CENTER, SUITE 150 Please complete this brief questionnaire What To Expect On First Day(VIDEO)
PERKS for employees hired for 20+ hours: (DO NOT EDIT) 12 Paid Holidays Off annually based on work schedule and start date No selling or quotas Office setting environment No inventory, stocking, floor moves or overnight shifts! Paid training Sick time prorated based on start date 401K Employee Assistance Program Vision FSA
Include these PERKS for employees hired for Full Time: (DO NOT EDIT) Legal Vacation
Schedule: Site may be open Monday through Saturday 7am to 6pm. Saturday availability required. Occasional evening hours required. Possible, Sunday hours. Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 10:00 pm. Candidate must be open to flexible scheduling. Schedules are available 2 weeks in advance.